Home Tag "School of Business"

It’s a Matter of Professional Courtesy

By Dr. Latanya Hughes
Assistant Professor,
School of Business at American Public University

Increasingly, it seems as if professional courtesy is a thing of the past. I believe that this old-fashioned notion still has a role in business today.

Recently, I attended a cultural expo and I was surprised by the lack of professionalism on the part of the hosts. On some days, attendees were not greeted at the registration desk. On most days, there was confusion as to whether to sign in or just leave a business card.

Conference Call Etiquette

By Dr. Suzanne Minarcine
Faculty Director, School of Business at American Public University

As professional adults, we should know what to do and what not to do on conference calls. As businesses embrace teleworking and alternatives, conference calls have become a way of life but many people seem to need a primer on the etiquette for these types of business meetings.

Getting Ready to Land a Great Job

By Jeremy Smith
Faculty Member, School of Business at American Public University

Before completing a college degree, have a plan so that you can pursue the job you desire. People often finish a degree just to find out they need additional credentials. Many positions require a college education, but also require experience and certifications.

It can also take a lot of time to put together a resume and position yourself for a quality career. Therefore, you should develop a plan so that you can work on all of the qualifications you need to land a great job.

Organizations Need Leaders and Managers

By Dr. Jill Fuson
Faculty Director, School of Business at American Public University

Are you a leader or a manager? Is there a difference between leadership and management? Definitely! People follow leaders while people work for managers.

Is a good manager automatically considered a good leader? Not necessarily because managers and leaders have very different qualities.