There is still a faction of individuals who hear "quotas" when someone says "diversity.” They also assume that "efforts to increase" equates to "mandatory hiring" and that the individuals hired will be unqualified. Why is that?
The Starbucks incident in Philadelphia ties into how well we prepare our managers to deal with conflict, especially for crisis situations.
Biases don’t have to be blatant to be offensive. Let’s provide employees with a safe, authentic environment for an open forum or focus group session.