People can have the same accomplishments but with wildly different motivations. Credentials may be the most visible, but the motivation is the root that built the tree. What an employer needs to uncover is not what school a candidate went to but what makes them tick?
By Joris D’Incà
For customers, delivery is becoming a when-I-want-it-where-I-want-it service. So e-tailers, traditional retailers, and third‑party logistics players started using customer-determined delivery speeds, on‑demand time slots, and flexible delivery locations to separate themselves from the pack. Once the stuff of science fiction, in the new world, customers can get what they desire almost immediately with the press of a button. The question is: Who owns the customer?