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Dr. William Oliver Hedgepeth

Podcast: A Tsunami of Returns and Understanding Reverse Logistics

In this podcast, APU's Dr. Oliver Hedgepeth talks to Tony Sciarrotta of the Reverse Logistics Association about reverse logistics.

Wearable Technology Is Improving Warehouse Management

Wearable technology involves devices that are connected to the internet and deliver data, so decisions and/or actions can be taken instantly.

The Coronavirus Pandemic Is Pushing Innovation in the Workplace

Innovation improves a business, but it also takes away human jobs. The pandemic could see additional manual labor jobs disappear, but new jobs emerge.

COVID-19: Changing Logistics and Supply Chain Management Courses

As a result of the COVID-19 pandemic, college and university courses in logistics, supply chain, and crisis management will need updating.

The Proper Management of Forward and Reverse Logistics

Both forward and reverse logistics can be beneficial to consumers and businesses. However, businesses may experience problems with recycling partners.

Are Unions a Declining Institution in American Labor?

The unions of the future will not look like or sound like or read like those of the past as the meaning of employment is changing.

Is Plastic Bottle Recycling Heading for America's Trash Bin?

The future of plastic bottles and the recycling effort is a continuing battle to realize the dream of a circular plastics economy.

Coronavirus Affects Logistics and Supply Chains Worldwide

Cargo into the U.S. from Asia – and now from parts of Europe – is being delayed by the spread of the coronavirus epidemic.

How Millennials Are Altering the Customer Experience

Millennials gravitate toward smartphones and AI for instant gratification from customer service providers. We seem to be at a tipping point.