Candidates will often favor a job opportunity that has a human touch. If a company representative is not involved from the initial stage of the hiring process, applicants might see themselves as nothing more than a number in an impersonal process.
The verdict on hiring without a personal interview is mixed. But going through a rigorous on-site hiring process does not always guarantee success.
There is value in diversity. Baby Boomers, Generation Xers, Millennials, and Generation Zers all have a space in today's workforce.