Interview with Saundra McDavid, JD, MBA
Faculty Member, School of Business at American Public University
How can a business safely recover after customer’s credit card information has been compromised? There is a lot that goes into damage control on the side of the business owner after being hacked, and it requires being proactive for future attacks. To talk about how a business should safeguard themselves, and to ensure customer satisfaction in the event of this type of event, is Saundra McDavid. In this podcast she details the plan that should be put in place, and how to manage customer expectations going forward.
About the Speaker
Saundra McDavid has a JD and MBA from St. Louis University. She is a member of the Missouri bar and practices in the areas of cybersecurity and intellectual property law. She is a faculty member in the School of Business at American Public University.
Ready When You Are
At American Public University, students are priority one. We are committed to providing quality education, superior student resources, and affordable tuition. In fact, while post-secondary tuition has risen sharply nationwide, the university continues to offer affordable tuition without sacrificing academic quality.