Home Business The Business Side of Credit Card Fraud and Damage Control
The Business Side of Credit Card Fraud and Damage Control

The Business Side of Credit Card Fraud and Damage Control

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Interview with Saundra McDavid, JD, MBA
Faculty Member, School of Business at American Public University

How can a business safely recover after customer’s credit card information has been compromised? There is a lot that goes into damage control on the side of the business owner after being hacked, and it requires being proactive for future attacks. To talk about how a business should safeguard themselves, and to ensure customer satisfaction in the event of this type of event, is Saundra McDavid. In this podcast she details the plan that should be put in place, and how to manage customer expectations going forward.

About the Speaker

Saundra McDavid has a JD and MBA from St. Louis University. She is a member of the Missouri bar and practices in the areas of cybersecurity and intellectual property law. She is a faculty member in the School of Business at American Public University.

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