How often do you send a LOL, or 🙂 in your work emails? If you’re about to send one right now, STOP! While this behavior may be ok 20% of the time, for the most part it’s still not as accepted in business culture.
We tend to use cutesy emoticons to lighten up an email where language got misconstrued, or the situation is tense because of projects not meeting completion. Whatever your reasoning for including these try keeping them out next time. Even if you think you know who you’re talking to, you never know when it could offend. Your cute winky face could feel like an insult to a frustrated co-worker. You still have the option of giving the person a call to lighten up the situation, or walking over to their deskÂ to chat about the issue. Make sure you educate yourself on the current rules of email ettiquette.
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