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Accidental Networking and Other Rewards of Customer Service How Professors Can Support Your Professional Growth 5 Predictions Shaping The Future Of Customer Experience For 2016 Happiness Matters in Work and in Life

Accidental Networking and Other Rewards of Customer Service

By Michael Sale Law Enforcement Education Coordinator (Canada) at American Military University Late one busy morning, when I was the director of corporate communications for the Metropolitan Toronto Police, I encountered a young woman, standing in the reception area of the police station, looking around for someone to serve her. I looked around too, and discovered that all my colleagues were engaged; most were on the telephone answering calls and others were caught up in activities related to inquiries from reporters who had come to the office for information.

How Professors Can Support Your Professional Growth

By Marcia PowersContriburtor, Career Services Getting a college education is an important step in your career journey, and the connections you make along the way can be just as important as earning your degree. Currently, you may only think of your professors as paper assigners and grade givers, but they can also be important supporters of your professional development. Regardless of whether you are a current student or a college graduate, be sure to continue and maintain positive relationships with your professors. Your professors may be willing to provide you with some great career support.

5 Predictions Shaping The Future Of Customer Experience For 2016

2015 was a year of disruption. In 2015 the world’s largest taxi company owns no taxis (Uber), the largest accommodation provider owns no real estate (Airbnb), the most popular media owner creates no content (Facebook), the largest telecom operator owns no telecom infrastructure (Skype and WeChat), the world’s largest software vendors don’t write the apps (Apple and Google) and the world’s largest movie house owns no cinemas (Netflix).* Just as business models are changing, the way we engage with brands is changing too. …

Happiness Matters in Work and in Life

By Ryan Bradshaw Faculty member, Retail Management at American Public University I am a writer. Being a writer is one of those things that you just have to declare like being an artist or musician. I only have so many words that I can share and so I want to make them valuable to you. If you think about your life, you can probably reduce it down to a few highs and lows: special birthdays, graduations, falling in love, breaking up, weddings, births, deaths, the first real job, career changes, and other key moments.

10 Online Resources That Entrepreneurs Can Use to Learn and Earn More

By Julie Ellis 

Some small business owners struggle to master technology, others have deficits when it comes to writing and communications, and others may not know where to begin when it comes to financial management. This is why entrepreneurs need access to the educational resources that will help them succeed. Here are 10 online educational resources for entrepreneurs.

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Posted in Business Insider, Career Tips, Careers0 Comments

How Track, Trace, and Big Data Are Shaping Modern Logistics

By Dr. William Oliver Hedgepeth
Program Director, Government Contracts and Acquisition at American Public University

Who in your organization tracks goods? Who in your organization traces the path of the goods? Tracking and tracing goods is not the same thing. These two terms help define complex functions in reverse logistics, logistics, transportation, and supply chain management processes.

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Posted in Business Insider, Careers, Email Newsletter

5 Mistakes Most Job Seekers Make

By Joey Trebif
Founder, CareerAlley

For every item you need to get right for your job search, there are probably 100 things you don’t want to get wrong. The top 5 mistakes most job seekers make are listed below. Following are a few tips on things to avoid.

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Posted in Job Search

The Pros and Cons of 10 Information Gathering Techniques for Projects

By Jamie MacDonald

Every project manager knows that you need the right information to make your project a success. Vital information such as a projects requirements, client’s expectations and assumptions and understanding the risks are all a key part of the planning process. But how do you get the right information? Here’s the pros and cons of ten techniques.

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Posted in Career Tips, Email Newsletter0 Comments

Where Do You Fit?

By Jacquelyn Brookins
Contributor, Career Services

I remember the pressure I felt when trying to determine what my major would be. For some reason, making that choice felt like a decision that would be etched in stone, determining my professional livelihood for eternity. I know I cannot be the only one that experienced this heavy weight of choosing a path and sticking to it.

Have you felt like your major will bind you to an industry? Even more frightening is the thought that you’ll get a job in the field you desired, only to find out it wasn’t a fit or what you had hoped for. I have great news to put those discouraging thoughts at bay. Your major and educational background is more transferrable than you might think.

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Posted in Career Services, Career Tips, Job Search

Making Your Handprint on the World: Occupation Versus Vocation

By Jane Cors Smith
Faculty member, Religion at American Public University

Teaching in the department of religion, and working in the field of social work, I often encounter students or caseworkers who are trying to discern their calling in life. They believe they have a purpose ascribed to them, and are constantly seeking and searching out just what that might be. They want to make a handprint on the world by using their gifts to somehow make the world a better place.

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Posted in Career Tips, Email Newsletter

Regain Focus and Confidence with Mindfulness at Work

By Linda Barnes
Alumna, American Public University

Practicing some degree of mindfulness at work can help you focus on your job, get along better with co-workers and management, and give you confidence, thereby reducing job stress.

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Posted in Career Tips, Work Life

5 Ideas for Starting Your Own Business

By Joey Trebif
Founder, CareerAlley

Are you tired of the 9 to 5 grind? Maybe your industry or the company you work for are headed for failure. Or maybe you are just tired of working for other people and want to manage your own destiny. Whatever your reasons for thinking about making a drastic change in your career, there are tons of career alternatives that you can consider.

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Posted in Careers

More Need to Know Info on Landing the Interview

By Ryan Bradshaw
Faculty member, Retail Management at American Public University

“If I could only just get an interview then I could present my case and convince the committee I am their dream candidate.” Each year hundreds of thousands of individuals graduate from higher education and seek out a job. Added to this is an ever-changing job market where established professionals are frustrated by the fact that, despite their marked credentials, they cannot get past HR to the initial interview phase.

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Posted in Career Tips, Job Search

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